SHOP POLICIES  

FAQS

So, who exactly is Mr Big Tops?
 
He is a wacky inventor that lived in 1901. He is most famous for his fantastical travelling sweet box invention that can transport those classic sweets we all remember (but are now hard to find!) through time to the present day through the post. All sweet boxes are filled by Mr Big Tops himself and his helpers!
Mr Big Tops’ sweets by post are cute little boxes that pack a big flavour punch. The box, which is recyclable, fits perfectly through your door so you don’t need to worry about missed delivery cards and trips to the post office to collect your parcels.
 
Anyone who places an order will receive a delivery bursting with a tempting selection of traditional sweets. From refreshers and sherbet dips to gummy bears, mushrooms, liquorice strips, aniseed balls and cola bottles, Mr Big Tops’ pick and mix sweets are taste bud-tingling from top to bottom.
 
You can add gift messages too!
How Long is shipping and what does it cost?
Standard shipping is 3-5 business days, our letter box treats have free shipping included! Our larger items are flat rate fee of £2.95. We also have a speedy service should you need your items next day, this will come with APC overnight service and is £6.95, this is also a tracked service. 
Are your boxes allergen free?
Unfortunately we cannot guarantee our boxes do not contain any of the allergens, nuts, gluten etc, unless of course you pick a specific box ie gluten free box. Our subscription boxes are not suitable for anyone with allergies.
How do i cancel a subscription?
Easy! Should you wish to cancel there is no hoops to jump through, simply navigate to your account and in the "my subscriptions" tab you can cancel the subscription, easy peasy! 
I need to ask something which isn't covered here
No problem, send us an email help@mrbigtops.com we will get back to you within 48 hours. 
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